Heritage Collector - Basic                                  

Six Common Questions and Answers

  1. How is this software different?
  2. Will this program disappoint me like the other programs I've recently purchased?
  3. Will it be hard to use?
  4. What will Heritage Collector Basic help me do?
  5. I can get other programs for free or for less money. Why should I buy this software?
  6. What kind of support do you offer?

 

Heritage Collector Basic User Interface

Answers


 

1. How is this software different?

The Heritage Collector Basic version is for beginning computer users. It has the right blend of basic features to help you get started without overwhelming you.

Heritage Collector is not like a Chameleon that changes the color of its skin to match the environment it is in. It was developed specifically for family history use and not for other generalized applications although we have some professionals that use it for very different applications.

2. Will this program disappoint me like the other programs I've recently purchased?

Most of our users report that it is one of the best software program they have ever purchased.

One of our new users, Reg Farnsworth, said this in a recent letter. ".... Like you I’ve have searched for a program that would compliment my family history and organizing lots of photo’s. I’ve tried many different programs in the past, only to be disappointed in its performance and ease of function. I’m positive other’s will not be disappointed either..."

Once you have mastered all the features in the Basic version you will not need to purchase another program. You will be able to move up to Heritage Collector Manager or to the Professional version to do more exciting things.

Purchasing Heritage Collector Suite gives you three programs for the price of one.

3. Will it be hard to use?

No. We have several different kinds of help built into the program that you can access instantly.

  • Watching narrated "How To" movies will teach you how to use the software.
  • Clicking the "Help" button on every display gives you instant help and instructions about what you are doing.
  • Browse through the printed manual containing screen shots and 1-2-3 instructions. (no computer jargon).
  • View and experiment with sample collections that come with the software.
  • The Digital Family History Guidebook (in PDF) comes installed FREE in the Heritage Collector Pro version. Click here for more information about the Guidebook.
  • The free newsletter offers many helpful tips and suggestions that will help you with a wide variety of family history topics.

4. What will Heritage Collector Basic help me do?

  • Organize ALL your photos.
  • Make scanning easier and takes less time.
  • Create simple slide shows with narration.
  • Import photos from your digital camera.
  • Add a caption, description and other information to each photo.
  • Easily identify each person in a photo using Hot Spots.
  • Find any photo in seconds.
  • Automatically create and share collections on self-running CD/DVDs.
  • Print photos in many different formats.
  • Simple photo enhancement and more.

5. I can get other programs for free or for less money. Why should I buy this software?

  • High quality programs are rarely free.
  • User support is usually nonexistent.
  • Free programs eventually become "pay for" programs after you become "hooked" and dependant.
  • Inexpensive programs are not full featured and hit you with expensive "add ons."
  • Program cost is relative to the quality of support and the number of free updates you receive.
  • Crashes and data loss are common events.
  • "You get what you pay for."
  • Free programs come and go without warning.
  • Bargain priced software usually means the company is going out of business soon and you will be on your own.

    We have been in business for over 12 years and are committed to listening to your feedback, improving our software and providing continued support. We don't hide from you! We become friends with our users!

6. What kind of support do you offer?

Support is free Monday - Friday 9 to 5 MST.

  • Printed Manual
  • E-mail with reply telephone support when necessary.
  • Telephone (Within the USA)
  • Free local classes
  • Access to Registered Users Web Site
  • Newsletter
  • Individual attention at conferences and conventions

     
 

 

Basic Functions Summary New

Advanced Users

Purchase Information
Helping People Since 1994 - © Copyright 2007 Heritage Collector and LifeStory Productions, Inc. Patented Software